Mt4Derivative Market is a cryptocurrency trading platform powered by MetaTrader, offering advanced trading tools, real-time market data, and secure transactions for traders of all levels.
FAQ
Customer Support
To sign up, click on the "Sign Up" button on our homepage, provide your email, set a secure password, and follow the verification steps to complete your registration.
Mt4Derivative Market is available in most countries worldwide. Please check our list of supported countries on the registration page to ensure availability in your region.
You can trade a wide variety of cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and many more. Check our platform for the full list of supported cryptocurrencies.
We prioritize your security with top-tier encryption, secure authentication methods, and regular security audits to protect your assets and personal information.
You can find the latest updates and news on our blog, social media channels, and by subscribing to our newsletter.
Technical Support
Mt4Derivative Market can be accessed via web browsers on Windows, Mac, and Linux operating systems. We also offer mobile apps for both iOS and Android devices.
To reset your password, click on the "Forgot Password" link on the login page, enter your registered email, and follow the instructions sent to your email to reset your password.
If you encounter a technical issue, please contact our support team through the "Contact Us" page or via live chat. Provide detailed information about the issue for quicker resolution.
To update your account information, log in to your account, go to the "Account Settings" section, and make the necessary changes. Ensure you save the updates before exiting.
Yes, we offer a demo account for new users to practice trading without risking real money. Sign up for a demo account on our platform to start learning.
To enable 2FA, log in to your account, go to "Account Settings," select "Security," and follow the instructions to set up two-factor authentication for added security.
Finance Department
To deposit funds, log in to your account, go to the "Deposit" section, and choose your preferred payment method. Follow the instructions to complete the deposit.
We support various payment methods, including bank transfers, credit/debit cards, and cryptocurrencies. Check the "Deposit" section for the full list of supported payment options.
To withdraw funds, log in to your account, go to the "Withdraw" section, choose your preferred withdrawal method, and follow the instructions to complete the withdrawal process.
Yes, there are fees associated with trading on our platform. Please refer to our "Fees" page for detailed information on trading, deposit, and withdrawal fees.
Withdrawal processing times vary depending on the method used. Bank transfers may take 3-5 business days, while cryptocurrency withdrawals are typically processed within a few hours.
Yes, you can transfer funds between different cryptocurrencies using our platform's conversion feature. Go to the "Convert" section and follow the instructions to exchange your assets.
Affiliate Support
The Mt4DerivativeMarkets Affiliate Program allows you to earn commissions by referring new users to our platform. Share your referral link and earn rewards when they sign up and start trading.
To join, sign up for a Mt4Derivative Market account, navigate to the "Affiliate Program" section, and follow the instructions to register as an affiliate. You'll receive a unique referral link to share.
Affiliate commissions are calculated based on the trading activity of your referrals. Detailed information on commission rates and structure can be found in the "Affiliate Program" section.
Affiliate commissions are paid out monthly, provided you meet the minimum payout threshold. Check your affiliate dashboard for payout details and status.
Yes, you can track your referrals and commissions in real-time through the affiliate dashboard. Access detailed reports on clicks, sign-ups, and earnings.
Yes, we provide a range of promotional materials, including banners, logos, and content suggestions. Access these resources in the "Affiliate Program" section to help you effectively promote Mt4DerivativeMarkets.